What To Do When Your Window Won’t Stay Up (Common Problems)

What To Do When Your Window Won't Stay Up

Are you tired of having to prop your window open every time you want to let in a breeze? Does your window insist on slamming shut every time you try to enjoy some air?

Windows are an essential part of any home, providing you with natural light, fresh air, and a view of the outside world. But when it won’t stay up, it can be a major nuisance and safety hazard. If you’re tired of your stubborn window, it’s time to take action.

In this article, we’ll walk you through the things you can try to fix and restore your window to its proper functioning.

How to fix a window that won’t stay up?

1. Check the window’s balance

Many windows have a balance shoe system that helps them stay open. If the balance is broken or has come loose, the window will have a problem staying up. Some windows have a visible balance system with a spring or counterweight that is attached to the sash (the moving part of the window). Others have a hidden balance system that is contained within the frame of the window.

If the balance is visible, check for any signs of damage. The spring or counterweight should be taut and free of rust or corrosion, but if it appears worn, you may need to replace it. If the balance is hidden, you’ll need to remove the window to access it.

If the balance of your window has slid down, it can cause the window to not stay up.  If the balance is visible, try reattaching it to the sash. Once the balance is reattached, try adjusting it to see if that helps the window stay up.

2. Look at the pivot bar’s state

Look at the pivot bar's state
Image Credit: reddit

If you have a window that won’t stay up, checking the pivot bar may be another step you can try. The pivot bar is a long, narrow piece of metal that connects the window sash to the window frame and allows the window to pivot when it’s opened or closed. If the pivot bar is damaged or worn, it can cause the window to not stay up.

Depending on the type of window you have, you can usually find it at the top or the bottom of the sash and may be visible or hidden behind a cover. Look for any signs of damage or wear- the pivot bar should be straight and free of rust or corrosion. If it appears damaged or worn, you may need to replace it.

3. Clean and lubricate the tracks

Clean and lubricate the tracks
Image Credit: apartmenttherapy

If your window is sticking or not sliding smoothly, it may be due to dirty or dry tracks. Use a soft cloth to wipe away any dirt or debris, and then apply a silicone-based lubricant to the tracks. This can help the window open and close more easily.

4. Adjust the window shoes

If your window doesn’t stay open, checking the window shoes may be another step you can try. The window shoes are small, u-shape pieces of metal that are attached to the bottom of your window sash and ride along the tracks when the window is opened or closed.

If the window shoes are in good condition and don’t look cracked, you may just need to adjust them to help the window stay up. If they are too low, it is possible they aren’t where they’re supposed to be, and the pivot bars have nothing to connect with, causing the window to fall.

To place it back, use a flathead screwdriver and insert it in the slot, then do a 1/4 turn so that the U faces sideways. After that, move the shoe up to the proper location. Now you can lock the shoe in place by turning the slot back to a locked position and returning the sash to the jamb.

5. Replace the sash cord

Replace the sash cord
Image Credit: dummies.com

The sash cord is a cord or rope that is attached to the window sash and helps it move up and down. The sash cord is attached to a counterweight, which helps balance the sash as it opens and closes. If you’ve determined that the sash cord is the problem, you’ll need to replace it.

First, you’ll need to remove the window sash. You can do this by lifting the bottom of the sash and pulling it out of the window frame.  Once you have the sash out, you’ll need to remove the old sash cord.

To do this, you’ll need to locate the cord anchors, which are usually found at the bottom of the sash. Use a screwdriver to remove the anchors, and then gently pull the cord out of the sash.

When do you need a window replacement?

If you’ve checked the pivot bar, window shoes, and other visible components of the window and haven’t found any issues, the internal mechanisms of the window may have failed. This can be a more complex issue to fix and may require replacing the entire window.

If you think this may be the case, it’s best to call a professional. Keep in mind that replacing a window can be a significant undertaking and can be costly. Replacing it may be the most cost-effective solution than some temporary fixes, and can also improve the energy efficiency of your home.


A window that isn’t working properly can be a hassle, but fixing it becomes easy with these simple tips. With some basic tools and a little bit of care, you can have your window soaring to new heights in no time. Whether it’s a simple fix like cleaning and lubricating the track or a more involved repair like replacing the sash cord, you can be sure that your window will be back to its perky self.

And if you still have questions, leave them in the comments and we will get back to you.

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